ifunding Connect FAQ
If your question is not listed below, please feel free to contact an iFunding customer service agent at firstname.lastname@example.org, and we will answer your query within 48 hours.
01. What is ifunding Connect?
iFunding Connect is an Atlanta-based global crowdfunding community. Founded in November 2014, iFunding aims to provide an effective shared platform where crowdfunders can meet and thrive through combined effort. iFunding Connect enables users to efficiently connect with a large pool of prospective donors with the help of a unique turnkey donor system.
02. What is crowdfunding?
Gaining popularity amongst today’s tech-savvy generation, crowdfunding is a modern approach to raising funds whereby the public is invited to contribute collective donations to support a project. The possibilities are endless. Projects can include raising funds for hefty medical bills, for charities, new business concepts and even new products!
03. How does iFunding Connect work?
iFunding Connect is a fuss-free network and we pride ourselves on our website’s easy navigation. You will be able to access our exclusive platform after signing up for an account. From there, you can set up a new project and begin collecting donations through our donator system.
04. What is accepted as a project?
A project can be anything at all – from the next big business idea to emergency medical bills. When you create a listing for a project, you will need to write a convincing proposal for your prospective donors. In short, projects are personal or business ventures for which you intend to raise funds.
iFunding Connect moderators accept all possible projects within reason. However, project listings that contain offensive imagery or wording might be suspended and deleted at our discretion.
05. How many projects can I have at one time?
Each member is only allowed to maintain one project per active account.
06. What if a project is in violation of iFundingConnect’s terms and conditions?
Thank you for keeping iFunding Connect a pleasant environment for all users. Our moderators regularly monitor the platform, and disallow projects and accounts that violate the terms and conditions. You may flag an offending account or project to our moderators by email at email@example.com.
07. Are there any fees?
iFunding Connect does not take any commissions from the funds you raise, and you are only charged a nominal amount on top of PayPal fees. The total fee that U.S.-based projects can expect is a combined amount of 7.9% plus $0.30 per transaction.
08. What happens if I fail to reach my funding goal?
All the funds you raise through iFunding Connect are yours for keeps. If you fail to reach your funding goal, you will still receive 100% of your funds, minus the fees.
09. Why ifunding Connect?
With iFundingConnect’s unique online platform and exclusive turnkey donor system, you will benefit from hundreds of meaningful contacts and prospective donors who could potentially help you reach your funding goals. Unlike other crowdfunding platforms, iFunding Connect guarantees that you receive 100% of funds raised for your project, minus nominal fees, whether or not you reach your funding goals. Our system is also completely automated, and designed to allow recurring donations and quick delivery of donations. You will also have access to online coaching materials to help you navigate and understand the crowdfunding scene.
10. Do I have to pay a membership fee to start crowdfunding on iFunding Connect?
You can create an account on iFunding Connect for free. However, subscription to our Turnkey Unlimited Donator System is $19.97 per month. This subscription is unique to each account.
11. How can I change my profile?
Simply log in and click on ‘My Profile’. You’ll be able to edit the description, summary, pictures, videos and other links on the dashboard.
12. Where can members find their personal website links?
Members can find their web links by logging into their control panel. You will see a button for your website links at the top of the page.
13. Does iFunding Connect share my information?
No. iFunding Connect respects the privacy of all our users. We do not store or use your private information.
14. Is my donation secure?
All donations through iFunding Connect are processed securely using industry-standard Secure Socket Layer encryption or SSL.
15. Can donors ask for refunds or pull out from funding a project?
No, they cannot. All donations are final.
16. Is my donation tax-deductible?
No. In most cases, the project that you are donating to is not defined as a tax-exempt 501(c)3 non-profit organization. We recommend consulting with a tax adviser to confirm any doubts.
17. I am outside of the United States. In what currencies can I raise funds?
iFunding Connect caters to an international userbase. Anyone with a valid PayPal account can open a fundraiser. We offer fundraising in various currencies besides the US Dollar. Among the currencies we accept are the Canadian Dollar, the Euro and the British Pound.
18. How do I verify my PayPal account?
Step 1: Log into your PayPal account.
Step 2: In the account overview page, click on the "get verified" link found towards the top of the page
Step 3: Enter your bank details.
Step 4: Paypal will then deposit two small amounts into your bank account within 5 working days. Please make a note of these amounts.
Step 5: Log into your PayPal account and 'click complete bank setup' which you'll see in your 'notifications' box or your 'to do' list (depending on the type of account you have)
Step 6: Enter the two deposit amounts for confirmation. You have then successfully verified your account.
19. How do I withdraw funds?
Step 1: Log into your iFunding Connect control panel and then click on “withdraw funds”. This will transfer you to a PayPal page.
Step 2: Log in to your PayPal account.
Step 3: Click on the “Withdraw” button that is situated near the top of the page.
tep 4: Enter the amount you want to withdraw.
Step 5: Select the bank account that you want to credit, and click “Continue”.
Alternatively, we recommend that you order a PayPal card.
20. What is the minimum withdrawal amount?
The minimum withdrawal amount is $25.
21. When can I withdraw funds?
All donations are immediately deposited into your PayPal account and the money is available to you right away. However, in some rare cases where PayPal has place a hold on your account, your funds could be held for up to 21 days.
22. Do you offer customer support?
Yes we do. iFunding Connect officers are on hand to provide customer support 7 days a week at firstname.lastname@example.org.